Thank you for choosing Scan World - AI Lens Identify ("the App"). Your privacy is important to us, and we are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our app.
1. Information We Collect
We may collect the following types of information when you use the App:
- Personal Information: We do not require personal information such as your name, email address, or phone number to use the basic features of the app. However, if you choose to contact us for support or inquiries, we may collect your email address and any other information you provide.
- Images and Data for Identification: When you upload images for identification, we process the images solely for the purpose of providing identification results. The images are temporarily stored on our servers for processing and are deleted afterward.
- Usage Data: We may collect non-personal data about your interaction with the app, such as device information, operating system, IP address, and app usage statistics. This data helps us improve the functionality and user experience of the app.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process the images you upload and provide accurate identification results
- To improve the app’s performance, user experience, and features
- To communicate with you regarding app updates, support, and inquiries
- To analyze usage trends and improve app functionality
3. Data Storage and Retention
- Uploaded images are stored temporarily for processing and are deleted from our servers after the identification process is completed.
- We retain usage data for analysis and improvement purposes for a limited time, after which it is anonymized or deleted.
- Personal information (such as your email) is stored securely and only retained as long as necessary for communication or support purposes.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With trusted third-party service providers who assist us in operating the app and providing services (e.g., cloud storage providers). These parties are obligated to keep your data secure and use it only for the purposes we specify.
- When required by law or to comply with legal obligations.
5. Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, correct, or delete the personal information we have collected from you
- Request the removal of your uploaded images or data
- Withdraw consent for any data processing activities
To exercise your rights, please contact us at [email protected]
7. Children’s Privacy
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
8. Changes to this Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted within the app, and the effective date at the top of this policy will be updated accordingly. We encourage you to review the policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected]
By using Scan World - AI Lens Identify, you agree to the terms of this privacy policy.